Managed Backup Services

Your data is your business. Whether you’re a small business or a large enterprise you can depend on us to help you recover quickly after an accidental file deletion, hardware failure, virus or any other unforeseen event. Take protective measures now to ensure your data is safe.

Data Trust Co Managed Backup Services provides organizations with back up stability and predictability that you need to protect your most critical asset: information.

Data Trust Co Solutions offers:

  • Protective Monitoring and Management:We monitor your business 24×7; create real time incident remediation, and implement end to end insight to back up infrastructure.
  • World Class Expertise:We remedy the events as soon as they occur to reduce any snowball effects, perform root cause analysis to prevent the problem from re-occurring, proactively plan to make sure your environment is always safe, and patch/update your environment as needed.
  • Business Outcomes:SLA are established and enforced to provide piece of mind for your business. We create reports with metrics and insights that showcase your objectives.
  • Rates:Our services are competitively priced, payable on a predictable monthly plan.

Why Choose Data Trust Co Services?

Focus on What Matters

  • Easily offload critical IT functions for your most important applications. Save time and increase productivity by outsourcing the installation, configuration, and management of critical unique applications, such as DR.

Trust the Experts

  • With deep expertise in infrastructure and application management at a scale for mid-sized to large organizations, our managed services team leads the industry.

Increased Security

  • Firewalls and servers are regularly monitored, so the risk from viruses and other threats is dramatically reduced. Servers are patched as needed.

How can we help you?

We work with you to understand your business’s long term/short term goals to help you choose the best IaaS option for your business. Our process is simple; it starts with a discovery/technical analysis meeting to understand your objectives.

We align your objectives with recommendations on an appropriate IaaS method via a Statement of Work (SOW) with implementation details, service flexibility, and ongoing responsibilities to migrate, integrate, and host your applications on our IaaS through a custom SLA agreement and flexible pricing options. Please contact us today to speak to a technical representative.

Protect

Network security is a top priority for any organization in today’s uncertain IT environment. Threats to your system and data can severely impede business innovation, limit productivity, and damage compliance efforts. Data Trust Co’s network security services provide organizations preemptive threat measures, protect your operating environment, and monitor suspicious activity.

PCI-DSS PREPARATION

Organizations which store, process or transmit cardholder data are subject to complying with Payment Card Industry Data Security Standard (PCI-DSS).  This standard was developed by major card brands such as Visa, MasterCard and American Express with the primary goal of consolidating their requirements on how to protect credit card account data.

We have been helping organizations of all sizes and transaction volumes to achieve and maintain their compliance.  Some of the key areas we focus on are:

  • High-level control review and assistance with remediation
  • Full PCI-DSS Gap Analysis
  • Assistance with completion of the Self-Assessment Questionnaire
  • Customized Security Awareness training
  • Hardening of operating system, firewalls, routers and switches against major standards such as CSI-Benchmark or NIST

BREACH FORENSICS & FORTIFICATION

We can aid your organization to determine the source of a compromise or hacks. Data Trust Co network security services help organizations:

  • Prevent future attacks on your business
  • Train your staff to identify social engineering and spear phishing attacks
  • Secure your system

ISO RISK ASSESSMENTS (27001, 27005)

Our experts can provide vulnerability assessments at the host and application level either remotely or on premise. They are trained and certified in Penetration Testing, an important component in achieving PCI compliance and in identifying weaknesses within your environment. An important requirement for merchants to achieve PCI compliance is to undergo a formalized risk assessment on an annual basis using an industry accepted standard such as ISO 27001/27005.

CYBER SECURITY STRENGTHENING

Data Trust Co’s team of trained experts will apply proven techniques to fortify your organization’s security posture by helping you apply defense in depth. We have helped countless organizations become more secure at an economical price.

SIEM AND INTRUSION DETECTION

We have a 24×7 Security Operation Centre operated by trained staff that will monitor the security of your computing resources. Your only focus would be on growing & sustaining your business. Data Trust Co’s intrusion detections services offer:

  • Monitor for intrusions, rootkits and anomalous behavior
  • Intrusion detection monitor for changes to critical system files or other suspicious events

How can we help you?

We work with you to understand your business’s long term/short term goals to help you choose the best IaaS option for your business. Our process is simple; it starts with a discovery/technical analysis meeting to understand your objectives.

We align your objectives with recommendations on an appropriate IaaS method via a Statement of Work (SOW) with implementation details, service flexibility, and ongoing responsibilities to migrate, integrate, and host your applications on our IaaS through a custom SLA agreement and flexible pricing options. Please contact us today to speak to a technical representative.

On-Site Support

Data Trust Co has the required knowledge and expertise to work with you on supporting your infrastructure and specific business applications.  You will be assigned an experienced engineer, committed to managing and maintaining your competitive, modern IT environment. Regular scheduled visits will be tailored to your specific needs and budget.

Data Trust Co’s On Site Support Services

Our engineers rapidly respond to your on-site requests to prevent and fix problems.  They should be regarded as an extension of your team and will be highly focused on learning your environment, becoming familiar with your IT needs, and following your business guidelines/practice to help you maintain a high-performance system.

How can we help you?

We work with you to understand your business’s long term/short term goals to help you choose the best IaaS option for your business. Our process is simple; it starts with a discovery/technical analysis meeting to understand your objectives.

We align your objectives with recommendations on an appropriate IaaS method via a Statement of Work (SOW) with implementation details, service flexibility, and ongoing responsibilities to migrate, integrate, and host your applications on our IaaS through a custom SLA agreement and flexible pricing options. Please contact us today to speak to a technical representative.

Advanced Monitoring

Data Trust Co Advanced Monitoring service tracks the leading indicators in your infrastructure such as device CPU utilization, capacity, and memory utilization, including device and server availability. You can rest assured if an issue arises, you will get the notifications you need to effectively maintain your IT performance.

Data Trust Co advanced monitoring services observe your most critical servers to maintain their health and performance. Our key metrics ensure optimized performance for CPU, disk, memory, and network utilization.  Network problems are identified from interface statistics through devices and servers.  Our team uses advanced network monitoring software to monitor fault and availability, to aid in the detection, diagnosis, and resolution of your network performance.

Data Trust Co Advanced Monitoring Services – Key Benefits

Our Automatic IP network services help maintain accurate and up-to-date IP inventory. Network routing monitors and alerts on large, complex network routes, including support for major routing protocols. Interface monitors traffic, performance, network interface statistics, and analysis to identify the cause of a slow network.Wireless network monitoring retrieves performance metrics for access points and wireless controllers, wireless clients authentication and attacks. Virtualization monitor and report on key metrics of physical host servers and hypervisors, the virtual machine monitors and the applications running inside the VMs. Monitor hardware health, alert and report on key device metrics, including temperature, fan speed, and power supply status, disk and array status

How can we help you?

We work with you to understand your business’s long term/short term goals to help you choose the best IaaS option for your business. Our process is simple; it starts with a discovery/technical analysis meeting to understand your objectives.

We align your objectives with recommendations on an appropriate IaaS method via a Statement of Work (SOW) with implementation details, service flexibility, and ongoing responsibilities to migrate, integrate, and host your applications on our IaaS through a custom SLA agreement and flexible pricing options. Please contact us today to speak to a technical representative.

Remote Support

Our remote support objective is to resolve incidents quickly with the use of sophisticated industry standard tools and process.  Services around the clock ranges from level 1: basic help desk to level 3: advanced support engineers who can help with pressing issues, including problem diagnosis and remediation. Our support is customized depending on your business needs.We offer remote support for your monitoring needs, troubleshooting applications, and fixing hardware.

Support Level Function

Data Trust Co remote support services will first gather information about your request to analyze and troubleshoot in order to find the best solution to fix the problem. Our support staff can handle basic support calls i.e., login troubleshooting, password resets, printer configuration, break fix instructions to hardware that requires fixing or added configuration and more.

Our advanced engineering team is able to support and troubleshoot remotely and confirm issues for your server, software installation, network, database, infrastructure, data center, email, and file share and recommend onsite access and resolution.

How can we help you?

We work with you to understand your business’s long term/short term goals to help you choose the best IaaS option for your business. Our process is simple; it starts with a discovery/technical analysis meeting to understand your objectives.

We align your objectives with recommendations on an appropriate IaaS method via a Statement of Work (SOW) with implementation details, service flexibility, and ongoing responsibilities to migrate, integrate, and host your applications on our IaaS through a custom SLA agreement and flexible pricing options. Please contact us today to speak to a technical representative.