Manufacturing IT

Manufacturing IT services that keep your production line running

When systems go down on the shop floor, production stops and orders slip. We help GTA manufacturers and distributors protect uptime, secure the link between office and plant, and recover quickly if something goes wrong.

Protecting production
  • Monitoring for ERP and production systems
  • Separate networks for office and plant
  • Ransomware protection and tested recovery
  • Support for legacy shop-floor PCs
  • Cameras and access control for your facility

The stakes

In manufacturing, downtime is measured in missed orders

Manufacturers are a favourite target for ransomware because every hour of downtime is expensive, which puts pressure on businesses to pay. Many plants also run machines controlled by older computers that can’t easily be updated, creating weak points attackers look for.

Data Trust Co protects your production environment without disrupting it. We monitor the systems you depend on, separate the plant floor from office email and web browsing, and make sure you can restore critical systems quickly if the worst happens.

Common risk areasAnd what we do about them
  • Shop-floor PCs on unsupported operating systemsIsolate
  • ERP and inventory serversMonitor
  • Phishing emails to purchasing and accounts payableFilter
  • Remote access for machine vendorsControl

How we help

IT built around the plant floor

ERP and business systems

Proactive monitoring, patching and performance tuning for the servers and databases that run planning, inventory and shipping.

Network segmentation

Office, production and guest traffic kept on separate network segments so an infected laptop can’t reach your machines.

Legacy system protection

Older PCs that run equipment are isolated, locked down and monitored, with a realistic plan for replacing them.

Backup and recovery

Image-level backups of critical systems with documented recovery steps, tested so you know how long a restore really takes.

Secure vendor access

Equipment vendors get controlled, logged remote access only when they need it, instead of an always-open connection.

Plant connectivity

Wi-Fi coverage for scanners, tablets and warehouse devices across large buildings and loading docks.

Our approach to a manufacturing environment

  1. 01

    Map it

    We document every system on the network, including the machines and PCs nobody has looked at in years.

  2. 02

    Separate it

    Production, office and guest traffic are segmented to contain any incident.

  3. 03

    Protect it

    Endpoint protection, patching and access controls are applied wherever they’re safe to run.

  4. 04

    Recover it

    Backups and recovery plans are tested against realistic scenarios, like ransomware or a failed server.

Ready for customer security questionnaires

Larger customers and supply chain partners increasingly ask manufacturers to prove their cybersecurity. We help you answer with confidence.

  • Multi-factor authentication across email and remote access
  • Managed endpoint protection on every computer
  • Documented, tested backup and recovery
  • Access logging and regular user reviews
  • Written IT security policies
  • Security awareness training records for staff

How long could your plant run without its systems?

Our free IT assessment reviews your network, backups and security from the office to the shop floor, and shows you where a single failure could stop production.

Frequently asked questions

Can you work with our equipment vendors?

Yes. We coordinate with your machine and software vendors, provide them with secure, time-limited remote access when they need it and make sure their changes don’t create new security gaps.

What do you do about old PCs that control our machines?

If a computer can’t be updated because the machine depends on it, we isolate it on its own network segment, restrict internet access, monitor it closely and plan a replacement when it makes sense for your budget and production schedule.

Can you help us answer customer security questionnaires?

Yes. We help you put the expected controls in place and provide the documentation and plain-language answers your customers are looking for.

How quickly could we recover from ransomware?

That depends on your backups and how your systems are built. We define recovery targets for your critical systems, design backups to meet them and test restores so you know what to expect. Learn more about our backup and disaster recovery service.

Do you support multiple plants or warehouses?

Yes. We support single facilities and multi-site operations across the GTA, with centralized monitoring and consistent security at every location.

Let’s make IT the part of your business you stop worrying about.

Talk to a local, Canadian team that has been keeping GTA businesses running since 1996. Your first assessment is free, with no obligation.