Markham IT Support

IT support and managed IT services for Markham businesses

Markham’s technology companies, medical practices and professional firms expect IT that is fast, secure and well documented. Data Trust Co provides proactive management, strong security and a 24/7 helpdesk from a team that works right here in the GTA.

Markham IT, handled
  • Security controls for tech and IP-heavy firms
  • Microsoft 365 and cloud management
  • Patient-data safeguards for clinics
  • Co-managed IT for companies with in-house staff
  • Backups tested on a regular schedule

Local landscape

Supporting Markham’s innovation economy

Markham is home to a large concentration of technology companies, many of them along the Highway 404 and 407 corridor. Software developers, engineering firms and life-sciences companies sit alongside corporate campuses and regional offices, and many of them handle intellectual property that is worth protecting carefully.

Beyond the tech corridor, Markham Centre is growing into a true downtown with offices, clinics and services. Unionville’s historic main street and the commercial plazas along Highway 7 and Kennedy Road are full of professional practices, family businesses, importers and wholesalers.

Our GTA-based team supports them all with proactive monitoring, remote help and on-site visits whenever hands-on work is needed.

Common Markham setups
  • Software and engineering teams with high-spec workstationsTech
  • Clinics and dental offices with practice-management softwareHealth
  • Accounting and law offices on Microsoft 365Professional
  • Import, distribution and wholesale businessesTrade

Co-managed IT for teams that already have IT staff

Plenty of Markham companies have a capable in-house IT person or small team. We fill the gaps instead of replacing them.

Going it alone

  • One person on call for everything, all year round
  • Patching and monitoring squeezed in between projects
  • No backup coverage during vacations or sick days
  • Security tools purchased but rarely reviewed

Co-managed with Data Trust Co

  • Your staff focus on projects and the users they know best
  • We handle monitoring, patching and after-hours alerts
  • A 24/7 helpdesk that backs up your team
  • Security tools configured, watched and reported on

Who can access your designs and source code?

As part of a free IT assessment, we review access controls, device security and backups around the files your business can’t afford to lose or leak.

Frequently asked questions

Do you provide on-site IT support in Markham?

Yes. Our GTA-based technicians support businesses throughout Markham, including Markham Centre, Unionville, Thornhill and the Highway 404 and 407 business areas. Most issues are fixed remotely, and on-site visits are scheduled whenever hands-on work is needed.

Can you work alongside our in-house IT person?

Yes. Co-managed IT is a great fit for many Markham companies. We take on monitoring, patching, after-hours alerts and helpdesk overflow, while your internal team keeps ownership of projects and day-to-day relationships with staff.

We’re a Markham clinic. Can you help us protect patient information?

Yes. We help clinics put practical safeguards in place, including access controls, encryption, secure backups and audit logging, to support their obligations under Ontario’s PHIPA. We work alongside your privacy officer and practice-management software vendor; we don’t replace legal advice.

How do you protect source code and design files?

We combine strong identity controls such as multi-factor authentication, careful permissions on file shares and repositories, managed and encrypted devices, monitoring for unusual activity and backups that can’t be quietly altered. The right mix depends on how your team works, which we map out during an assessment.

Do you support businesses in Unionville and Thornhill?

Yes. Along with Markham Centre and the Highway 404 and 407 business areas, we support professional offices, clinics and family businesses in Unionville, Thornhill and the commercial plazas along Highway 7 and Kennedy Road. Nearby, we also serve Richmond Hill and Toronto.

Let’s make IT the part of your business you stop worrying about.

Talk to a local, Canadian team that has been keeping GTA businesses running since 1996. Your first assessment is free, with no obligation.