Business Phone Systems
Business phone systems that work wherever your team does
Replace ageing phone lines with a modern cloud phone system your staff can use at the office, at home or on the road. We plan the move, keep your existing numbers and stay your single point of contact, with the service delivered by our Canadian telecom partner VoiSwitch.
Powered by VoiSwitch, our trusted Canadian partner
- Keep your existing phone numbers
- Desk phones plus desktop and mobile apps
- Auto attendant, call queues and voicemail to email
- No long-term contracts
- 24/7 Canadian support
Why switch
Your phones should help you win business, not miss it
Traditional phone lines were built for a world where everyone sat at the same desk every day. Today your team works from the office, from home and from client sites, and callers still expect to reach the right person on the first try.
A cloud phone system runs over your internet connection instead of a box in the back room. Calls ring wherever your people are, menus and schedules change in minutes, and adding a new hire is as simple as assigning a number. Because Data Trust Co already looks after your network, we make sure call quality is protected from day one.
- Answer from anywhere: the same business number rings on desk phones, laptops and mobiles
- Look bigger than you are: professional greetings, menus and hold music
- Scale on demand: add or remove users as your team changes
- One team to call: we handle setup, changes and support requests for you
- Callers get stuck in voicemail during busy periodsMissed calls
- Staff working from home give out personal cell numbersHybrid work
- Changing a greeting or extension means a service callInflexible
- Your phone hardware is out of supportAgeing system
Solutions
Phone solutions for every kind of business
Whether you have five people at one desk or a busy reception across several locations, there’s a setup that fits.
Cloud PBX
A fully hosted phone system with no equipment closet to maintain. Extensions, ring groups, call queues and voicemail are all managed from one online portal.
SIP trunks
Already own a phone system you like? SIP trunks replace expensive copper lines with voice channels delivered over the internet, so you keep your hardware and cut line costs.
Cloud call centre
Skills-based routing, live dashboards, call recording and reporting for support and inbound sales teams, with agents working from anywhere.
AI receptionist
A conversational assistant that answers calls around the clock, handles common questions, routes callers and takes messages instead of a “press 1” menu.
On-premises PBX
For businesses with compliance or on-site requirements, a phone system installed at your location, with call flows designed around how you work.
Desktop and mobile apps
Make and take calls with your business caller ID from a laptop or smartphone, so personal numbers stay personal.
Features your team will actually use
Every system is configured around your business hours, departments and the way your customers like to reach you. Available features depend on your plan.
- Auto attendant with business-hours and holiday schedules
- Call queues and ring groups for busy departments
- Voicemail delivered straight to email
- Call recording for training and quality
- Conference calling and call parking
- Call forwarding and failover if your office loses internet
- CRM screen pops and click-to-dial integrations (optional add-on)
- Music and messages on hold
Switching phone systems without the downtime
We coordinate every step with VoiSwitch so the switch is as seamless as possible for your callers.
- 01
Consultation
We learn how calls flow through your business today, who answers what, and where callers get stuck.
- 02
Number porting
Your existing numbers are transferred from your current carrier. Until the port completes, your old lines keep working.
- 03
Setup and training
Menus, schedules, extensions and devices are configured and tested, then your team gets a walkthrough of the apps.
- 04
Go-live and support
Calls switch over on the agreed date. After that, one call to Data Trust Co covers any change or question.
Free quote
Get a free business phone quote
Tell us how many people need phones and how your calls are handled today. We’ll recommend the right setup and send a clear, no-obligation quote.
- Keep your existing numbers
- No long-term contracts
- Installed and supported by people you can call
Frequently asked questions
Can we keep our current phone numbers?
In most cases, yes. Your main line, direct lines and fax numbers can usually be ported from your current carrier. We manage the paperwork and timing, and your existing service keeps running until the transfer is complete.
What happens to our calls if the office internet goes down?
Calls can automatically forward to mobile phones or another number, so customers still reach you. A reliable connection matters too, which is why many clients pair their phones with dedicated business fibre and a backup connection managed by our team.
Do we need to buy new desk phones?
Not always. Many existing IP phones can be reused, and some teams skip desk phones entirely in favour of desktop and mobile apps. We’ll review your current hardware and recommend the most cost-effective option.
Can our phone system connect to our CRM?
Yes. Integrations can show caller details on screen when the phone rings, let staff click to dial and automatically log calls and recordings to your CRM or ticketing system. Custom integrations are available for tools with an API.
Who do we call when we need help or a change?
Call Data Trust Co, just like any other IT request. We handle the change or coordinate directly with VoiSwitch, whose Canadian support team is available 24/7, so you never have to chase two providers.
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Talk to a local, Canadian team that has been keeping GTA businesses running since 1996. Your first assessment is free, with no obligation.