Real Estate IT
IT support for real estate brokerages and property managers
Agents work from cars, showings and kitchen tables, and deals can’t wait for a slow laptop or a phishing scam. We help GTA brokerages and property management firms keep agents connected, transaction files secure and deposits safe from fraud.
- Secure storage for transaction files
- Protection against deposit and wire fraud
- Phone numbers that follow agents anywhere
- Support for FINTRAC record keeping
- Websites, cameras and door access from one team
The biggest threat
Fraud is the biggest risk to your deals
Real estate transactions involve large sums, tight deadlines and a lot of email, which is exactly what fraudsters look for. A single compromised agent mailbox can be used to send buyers fake instructions for their deposit.
We protect your brokerage with layered email security, multi-factor authentication on every agent account and training that helps agents and admin staff spot the warning signs. We also help you set clear procedures so clients always verify payment instructions by phone.
- Multi-factor authentication for every agent
- Impersonation and lookalike-domain detection
- Domain protection that makes it much harder to spoof your brokerage’s email address
- Fraud awareness training for agents and admin staff
- Last-minute changes to banking detailsPayment
- Email addresses one letter off from the real oneLookalike
- Urgent requests to move funds todayPressure
- Login pages that ask for your password againPhishing
Compliance-friendly record keeping
FINTRAC requires real estate brokerages, sales representatives and developers to keep specific records, including client identification records, generally for at least five years. Ontario brokerages also have record-keeping obligations under TRESA and RECO’s expectations. We help make those records secure and easy to find.
- Secure, centralized storage for transaction files
- Backups retained for the periods you require
- Access controls so agents see only their own deals
- Files kept by the brokerage when agents move on
- Encrypted laptops and phones for agents on the road
- Audit trails showing who accessed sensitive files
How we help
Technology for brokerages and property managers
Agent onboarding and offboarding
New agents get accounts, devices and access quickly. Departing agents lose access the same day, while their files stay with the brokerage.
Mobile devices
Agents’ phones and laptops are protected and manageable, whether they’re company-owned or personal.
Brokerage phone system
A main line, menus and agent extensions that ring on mobiles through our business phone systems.
Brokerage website
Fast, secure hosting and ongoing care for your brokerage website through our web hosting service.
Office and building access
Door access and cameras for offices and managed properties, with credentials you can change in seconds.
Backup and recovery
Email, documents and brokerage systems backed up and recoverable if a device is lost or an account is compromised.
Bringing a new agent on board
- 01
Accounts
Email, file storage and transaction software access are created with multi-factor authentication from the start.
- 02
Devices
Laptops and phones are secured, encrypted and set up with the apps agents need.
- 03
Phone line
The agent gets an extension or direct number that rings on their mobile app.
- 04
Training
A short session covers secure file handling and how to spot deposit fraud.
Protect your brokerage before the next deal closes
A free IT assessment checks your email security, agent accounts and file storage, and gives you a clear, prioritized list of fixes.
Frequently asked questions
How do we protect client deposits from wire fraud?
We combine email security, multi-factor authentication and domain protection to make it much harder for criminals to impersonate your agents. Just as important, we help you adopt procedures where clients always confirm payment instructions by phone using a number they already know.
What happens to files when an agent leaves the brokerage?
Because transaction files live in brokerage-controlled storage, they stay with you. We remove the agent’s access the same day and can transfer their mailbox and documents to the right person.
Can agents use their own phones and laptops?
Yes. We can secure brokerage email and files on personal devices with app-level protection, so business data can be removed without touching personal photos and apps.
Do you help property managers with building access and cameras?
Yes. Our security camera and access control systems let you manage doors and view footage across several properties from one dashboard.
Do you work with transaction management software?
We support the devices, accounts, network and access around your transaction and CRM software, and work with your software providers when an issue sits inside their application.
Related services
Business Email Security
Advanced filtering, impersonation protection and backup to keep phishing and spam out of your inbox.
Learn moreBusiness Phone Systems
Cloud phone systems, SIP trunks, call centre tools and an AI receptionist, planned, installed and supported for your whole team.
Learn moreDevice & Endpoint Management
Every laptop, desktop and phone your team uses kept secure, updated and under control from one place.
Learn moreLet’s make IT the part of your business you stop worrying about.
Talk to a local, Canadian team that has been keeping GTA businesses running since 1996. Your first assessment is free, with no obligation.