Professional Services IT
IT support for law firms, accountants and professional practices
Your reputation rests on confidentiality, responsiveness and billable time, and your technology should protect all three. We support law firms, accounting practices, consultancies and engineering offices across the GTA with secure, dependable IT and a helpdesk that understands deadlines.
- Secure document storage and client file sharing
- Support for practice, accounting and tax software
- Email security against invoice and wire fraud
- Secure remote access for hybrid teams
- Planning ahead for tax season and filing deadlines
Confidentiality
Client confidentiality is your product. Your IT should protect it.
Professional firms hold exactly the kind of information criminals want: financial statements, legal strategy, identity documents and trust account details. A single compromised mailbox can lead to fraudulent payment instructions sent to your clients in your name.
Ontario lawyers and paralegals have professional duties under Law Society of Ontario rules to protect client confidentiality and keep proper records, and CPA Ontario members have similar confidentiality obligations. PIPEDA adds privacy requirements for personal information you collect. We help you put the technology in place to meet those expectations, while your firm and its advisers stay in charge of compliance.
- Multi-factor authentication on every account
- Encrypted laptops and secure client portals
- Email filtering tuned for impersonation and fraud
- Backups that support your record-retention obligations
- Spoofed emails changing payment instructionsFraud
- Client files sent as plain email attachmentsExposure
- Shared logins for practice softwareAccess
- An old server with no tested backupRecovery
Who we support
IT that fits the way your firm works
Law firms
Support for practice management and document systems, secure remote access for lawyers on the move, and email protection that guards trust account transactions.
Accounting and bookkeeping
Fast, stable workstations for accounting and tax software, secure portals for collecting client documents and capacity planned ahead of filing season.
Consulting and advisory
Laptops, collaboration tools and secure file sharing for teams that spend more time at client sites than in the office.
Engineering and architecture
Powerful workstations, fast storage and connections that handle large drawing and model files, with backups that protect years of project archives.
Common shortcuts, and how we fix them
Most firms we meet aren’t careless. They’re busy, and IT shortcuts pile up over time.
What we often find
- Shared passwords written on sticky notes
- Client files emailed back and forth as attachments
- An ageing server in a closet with no tested backup
- Personal devices accessing client data without controls
- No plan for what happens when a laptop is stolen
How we set it up instead
- A password manager and multi-factor authentication
- Secure client portals and expiring share links
- Cloud or secured server storage with tested backups
- Managed, encrypted devices with remote wipe
- A documented incident response plan
Supporting your professional obligations
We aren’t your regulator or your lawyer, but we help you build the technical safeguards that professional rules and privacy laws expect.
- Encrypted storage and devices for client files
- Backups and archiving aligned with record-retention requirements
- Access controls on email and practice software
- Email archiving and secure client file exchange
- Written security policies for your firm
- Incident response planning and tabletop reviews
Make tax season and filing deadlines less stressful
We review capacity, licences and backups well before your busiest weeks, so technology is the last thing slowing your team down.
Frequently asked questions
Can you support our practice management and tax software?
Yes. We look after the computers, servers, network and accounts your software depends on, handle updates and installs, and work directly with the software vendor when a problem sits inside the application.
How do you protect our firm against wire and invoice fraud?
We combine advanced email filtering, multi-factor authentication, domain protection (SPF, DKIM and DMARC) and staff training. We also help you set up simple verification procedures, like confirming payment changes by phone.
Can our team work securely from home or client sites?
Yes. We set up managed, encrypted laptops with secure remote access to your files and practice software, so your team can work anywhere without client data ending up on personal devices.
How long should we keep backups and records?
That depends on your obligations. For example, the CRA generally expects business records to be kept for six years, and professional rules may set their own requirements. We design backup and archiving retention around the periods you and your advisers specify.
Do you work with small firms?
Yes. Many of the firms we support have a handful of professionals and no in-house IT staff. We act as your IT department and scale the service as your firm grows.
Related services
Cybersecurity
Layered, fully managed protection for your people, devices, email and data, watched around the clock.
Learn moreBusiness Email Security
Advanced filtering, impersonation protection and backup to keep phishing and spam out of your inbox.
Learn moreRemote Work & File Access
Give hybrid and remote staff fast, secure access to files and apps without opening the door to attackers.
Learn moreLet’s make IT the part of your business you stop worrying about.
Talk to a local, Canadian team that has been keeping GTA businesses running since 1996. Your first assessment is free, with no obligation.